Check your Messages or SMS app and enter the first code (OTP) you received on the Taptap Send app. This information is securely encrypted and will not be accessible to Taptap Send or any unauthorized parties.Ĥ- An OTP (One-Time Password) will be sent to your device. ģ- Enter your username and password associated with your bank account. Tap on the "Connect Bank Account" option.Ģ- Select your bank from the list: RAKBANK. We are currently available in these countries.We understand that you may have encountered some difficulties while attempting to connect your bank account ( RAKBANK ) for money transfers through Taptap Send.Īs this step is mandatory to send money, please see the step-by-step instructions below for assistance.ġ- Upon opening the app, you will see a prompt banner at the top of the screen. We always work hard and strive our best to offer you with fast and secure transfers at great rates. We may need additional documents, but you will be informed directly if that's the case for you. How to upload your ID ( English, French, German, Italian, Spanish, Portuguese, Vietnamese ).Please refer to the materials below for more information. To verify your account, you’ll need to provide a government-issued identification document (ID) via the app. This is why sometimes we ask our customers to verify the ownership of their account. You can learn more here.Īs a regulated business for money transmission in multiple countries around the world, we need to follow compliance and security regulations to ensure our users' safety. We allow you to advance this fee in certain corridors. Please note: Some mobile money providers may charge the recipient a small fee upon cashing out. You can check our website and select where you would like to send money to see how much your transfer costs. We work hard to offer the best daily exchange rates possible!įor certain countries, a small fixed fee is charged, regardless of the amount you send. If you are sending a transfer to an e-wallet and use mobile money services, it depends on which provider you are sending money to and what type of wallet your recipient has ( see here).įor most markets, we charge a small percentage of the exchange rate and no additional transfer fees. 5,000 EUR per transaction (Germany and Netherlands, where the limit is 2,000 EUR and 4,000 EUR, respectively).Please note that Taptap Send also has an internal limit per transfer of: Please refer to this article for the most updated sending limits. The amount that you can send depends on the country and provider you send to. In some markets, we make it easier for you to send money by offering additional payment method(s) on top of debit cards: Please see here for what cards we accept. You can send money using your debit cards and Visa/Master cards. You can also see this list on our website. Open the app and select the receiving country from the list on the homepage. You can send money to many countries across Asia, Africa and South America, with more coming soon. We may ask you to provide a photo of your identification document (ID) issued by the government to verify your account.
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